
riaan396@gmail.com
Shipping and Returns:
Shipping:
At 3dprintcave.co.za, we are committed to providing our customers with fast and reliable shipping services. Once your order is confirmed, you can expect it to be processed within 1-2 business days. We partner with trusted courier services to ensure your products arrive safely and promptly. Shipping costs are calculated based on the size and destination of your order and are clearly outlined at checkout. We do offer free delivery for orders above R999.99, not exeeding 15Kg and a maximum length of 1 Meter. We offer shipping to most destinations in South Africa to optimize accessibility for all our customers. If you have specific delivery instructions, please include them during checkout for a smoother delivery experience. In the unlikely event your order is delayed, our support team will notify you promptly with updates. We understand the importance of your projects and strive to fulfill orders on time every time.
Returns:
For returns, we accept items within 10 days of delivery, provided they are unused and in original packaging. To initiate a return, please contact our customer service team at admin@3dprintcave.co.za for a Return/Repair Authorization. Refunds are processed once the returned items are received and inspected. Please note that shipping charges are non-refundable unless the return is due to our error. We highly recommend reviewing our shipping and returns policies before placing your order to ensure a seamless experience. At 3dprintcave.co.za, customer satisfaction is our top priority, and we are here to support you every step of the way.